October 21, 2015, update for Office 2013 (KB2986219)įixes the following issue: After you install October 13, 2015, update for Office 2013 (KB3085566), you can’t synchronize files by using the OneDrive for Business client, and you receive the following error messages instead of an option available to enter your credentials.OneDrive for Business is a cloud service from Microsoft designed for you to store, sync, and share your work files. Note: I’d also found some other articles – including those for Office 2013’s version of OneDrive for Business, which is handled differently from the OneDrive for Business that comes with Office 365. MORE ON FIXING ONEDRIVE FOR BUSINESS… FOR OFFICE 2013 SPECIFICALLY Alternatively, you can EXIT the systray tool and restart it from the START menu. The OneDrive for Business client may start syncing on it’s own if you wait.
To verify that you can access OneDrive for Business, you can hit the “grid” icon in the upper lefthand corner and select “OneDrive”. Go to the general login page for Office 365. LOGIN USING YOUR ONEDRIVE FOR BUSINESS URL.SOLUTION: LOG IN TO ONEDRIVE FOR BUSINESS FROM THE WEBĪnother possibility that’s worked for me in the past when using the oldOneDrive for Business client, is to go to my OneDrive for Business site via Internet Explorer, logging in, then stopping & starting the OneDrive for Business client. If you’re having the same problem with the Office 365 OneDrive for Business, try this as a solution. Lo-and-behold, after a reboot the Sync Errors had disappeared and everything was fine with OneDrive for Business. I have no idea which credential it was but I went into Control Panel – Credential Manager and basically deleted any credentials I had in there. MSI installable version), I came across a brief mention of there potentially being something wrong with the cached credentials in Windows’ Credential Manager. While looking through the Internet for a resolution – specifically for the Office 365/Click-to-run version of OneDrive for Business (not the. When you investigate Sync Errors, you see that you’ve received the error “Credentials needed” on your files. This is a quick post that I wanted to make sure made it to the blog: Have you ever used OneDrive for Business from Office 365 (the Click-to-Run media) and saw an “!” next to the OneDrive for Business icon in the System Tray.
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